Support

We're happy to help.

Most questions are answered below. If yours isn't, email brkgkyz@gmail.com and we'll reply within two working days.

Common questions

What's free and what's in Cellidoscope Pro?

All 20 Foundations topics are free forever, with their labs, lessons and quizzes. Cellidoscope Pro unlocks every Core and Advanced topic, including new topics as they are added.

How do I restore my purchase on a new device?

Open Cellidoscope, go to the Me tab and tap Restore purchases. Use the same Apple Account you bought Cellidoscope Pro with.

How do I cancel my subscription?

On your iPhone or iPad open Settings, tap your name, then Subscriptions, then Cellidoscope, and tap Cancel Subscription. You can also tap Manage subscription on Cellidoscope's Me tab. Cancel at least 24 hours before the renewal date to avoid being charged for the next period.

How do I get a refund?

Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in, and choose the purchase.

Can I share Cellidoscope Pro with my family?

Yes. Cellidoscope Pro supports Family Sharing, so up to five family members can use it on their own devices.

Will I lose my progress?

Progress is stored on your device. It stays as long as the app is installed; deleting the app erases it.

Does Cellidoscope work offline?

Yes. Every lab, lesson and quiz works without an internet connection.

I found a mistake in a lesson.

Thank you. Email us the topic and what looks wrong, and we'll fix it in the next update.